Privacy Policy

Last updated: April 8, 2026

1. Introduction

AutoRankMe, operated by Tomaya Group ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at autorankme.com ("the Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address, name, and authentication credentials. If you sign in with Google, we receive your Google profile information (name, email, profile picture).

2.2 Website Data

When you add a website to the Service, we crawl and analyze its publicly accessible pages. This includes HTML content, meta tags, page structure, load times, and technical SEO data. We store crawl snapshots to enable historical analysis and trend tracking.

2.3 Google Search Console Data

If you connect Google Search Console, we access your search performance data (queries, clicks, impressions, positions) via the Google Search Console API using OAuth 2.0. We store this data to provide keyword tracking and ranking analysis. You can disconnect GSC at any time from your account settings.

2.4 Social Media Accounts

When you connect social media accounts (X, LinkedIn, Instagram, TikTok), we receive OAuth tokens that authorize posting on your behalf. We do not access your private messages, followers lists, or any data beyond what is needed to publish posts.

2.5 Usage & Analytics Data

We collect anonymous usage data including pages visited, features used, session duration, and performance metrics. This data is processed via PostHog and is used to improve the Service.

2.6 Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or bank account details. Stripe's privacy policy governs the handling of payment data.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Crawl and analyze your websites for SEO issues and opportunities
  • Track keyword rankings and AI visibility scores
  • Generate AI-powered content and social media posts
  • Apply auto-fixes to your websites (with your authorization)
  • Post content to your connected social media accounts
  • Send transactional emails (alerts, reports, account notifications)
  • Process subscription payments and manage billing
  • Analyze usage patterns to improve the product
  • Provide customer support

4. AI Processing & Third-Party APIs

The Service uses third-party AI APIs to provide its features:

  • OpenAI (GPT-4o, DALL-E 3): Used for content generation, social post creation, and image generation. Your keyword data and website content may be sent to OpenAI for processing.
  • Anthropic (Claude): Used for AI visibility monitoring (AEO). Business name and keywords are sent as prompts to check for citations.
  • Perplexity: Used for AI visibility monitoring. Similar data as above is sent for citation checking.
  • DataForSEO: Used for keyword ranking data and SERP analysis. Your tracked keywords are sent for rank checking.

Each third-party provider has its own privacy policy and data handling practices. We recommend reviewing their policies. We do not send personally identifiable information (PII) to AI providers beyond what is necessary for the requested feature.

5. Data Storage & Security

Your data is stored using the following infrastructure:

  • PostgreSQL database hosted on Neon (primary data)
  • Redis on Upstash (caching and task queues)
  • Cloudflare R2 (crawl snapshots and report storage)
  • Firebase Authentication (auth credentials)

All data is encrypted in transit (TLS/SSL) and at rest. OAuth tokens and sensitive credentials are encrypted using AES-256 before storage. We implement access controls, regular security reviews, and monitoring to protect your data.

6. Data Retention

We retain your data for as long as your account is active. Historical ranking data and crawl snapshots are retained for up to 12 months. Upon account deletion, we permanently delete your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

7. Data Sharing

We do not sell your personal information. We share data only with:

  • Service providers: Third-party services essential to operating the platform (as listed in sections 4 and 5).
  • Legal requirements: When required by law, subpoena, or government request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

We may use anonymized, aggregated data (that cannot identify you) for analytics, benchmarking, and improving the Service.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Delete your personal data
  • Export your data in a portable format
  • Withdraw consent for data processing
  • Object to automated decision-making

To exercise any of these rights, contact us at hello@autorankme.com. We will respond within 30 days.

9. Cookies

The Service uses essential cookies for authentication and session management. We use PostHog for analytics, which may set cookies to track anonymous usage patterns. We do not use advertising cookies or sell cookie data to third parties.

10. Children's Privacy

The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

11. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these jurisdictions, which may have different data protection laws than your country of residence.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date at the top of this page indicates when this policy was last revised.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at hello@autorankme.com.